Privacy Policy

At Destination Ceylon (www.destinationceylon.com), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Voluntarily

We may collect personal information that you voluntarily provide when you:

• Submit our contact form (name, email address, and message content)
• Subscribe to any future newsletters or updates
• Interact with us via email or social media

Information Collected Automatically

When you visit our website, certain information is collected automatically by our servers and third-party services, including:

• Device information — browser type, operating system, screen resolution, and device type
• Usage data — pages visited, time spent on pages, referring URLs, and navigation paths
• IP address — which may indicate your approximate geographic location
• Cookies and similar technologies — small data files stored on your device (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and contact form submissions
• Improve and optimise our website content, layout, and user experience
• Analyse website traffic and usage patterns to understand what content is most useful to visitors
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data. Cookies are small text files placed on your device by your web browser.

Types of Cookies We Use

• Essential cookies — Required for the basic functioning of the website, such as remembering your preferences and ensuring security. These cannot be disabled.
• Analytics cookies — Help us understand how visitors interact with our website by collecting anonymous statistical data. We may use services such as Google Analytics for this purpose.
• Advertising cookies — Used by third-party advertising networks (such as Google AdSense) to serve relevant advertisements based on your browsing behaviour across websites. These cookies may track your activity across different sites.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain features on our website. For more information on managing cookies, visit your browser's help pages or www.allaboutcookies.org.

Third-Party Services

We use the following third-party services that may collect data:

Google AdSense

We may display advertisements served by Google AdSense on our website. Google AdSense uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to our website and other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your browsing patterns. You may opt out of personalised advertising by visiting Google Ads Settings. For more information about how Google uses data, please visit Google's Privacy Policy.

Google Analytics

We may use Google Analytics to analyse website traffic. Google Analytics collects data about your interactions with our website through cookies. This data is processed in aggregate to help us understand visitor behaviour and improve our content. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Web3Forms

Our contact form is powered by Web3Forms. When you submit the contact form, your name, email address, and message are transmitted to Web3Forms for delivery to us. Please refer to the Web3Forms Privacy Policy for information on how they handle your data.

Embedded Content

Our website may include embedded content from third-party services such as Google Maps and OpenStreetMap. These services may collect data about your visit, including your IP address and cookies, in accordance with their own privacy policies.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers — With trusted third-party services that assist us in operating our website (as described above), subject to confidentiality obligations
• Legal requirements — When required by law, regulation, legal process, or enforceable governmental request
• Protection of rights — To protect the rights, property, or safety of Destination Ceylon, our users, or the public

Data Security

We implement reasonable technical and organisational measures to protect the personal information we collect against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS, ensuring that data transmitted between your browser and our servers is encrypted. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond and for record-keeping purposes, after which they are deleted.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete personal information
• Deletion — Request deletion of your personal information, subject to certain legal exceptions
• Objection — Object to the processing of your personal information in certain circumstances
• Portability — Request transfer of your personal information to another service provider

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

External Links

Our website may contain links to external websites that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites and assume no responsibility for them. We encourage you to review the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Page or email us at:

Destination Ceylon
Colombo, Sri Lanka
Website: www.destinationceylon.com